Privacy Policy for ParentingQueer.co.uk

Effective Date: 01-January-2025

At The Queer Parenting Partnership (https://parentingqueer.co.uk/), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site, make a purchase, or otherwise interact with us online. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


 

1. Who We Are

 

This website is operated by The Queer Parenting Partnership CIC, a company registered in England and Wales.

  • Company Name: The Queer Parenting Partnership CIC

  • Registered Address: 61 Bridge Street, Kington, United Kingdom, HR5 3DJ

  • Company Number: 13984358

  • Contact Email: [email protected]

 


 

2. Information We Collect

 

We collect and process personal information to provide you with services, improve your experience, and comply with legal obligations. This includes:

a.

Information You Provide

 

  • Name

  • Email address

  • Billing and shipping addresses

  • Phone number (if provided)

  • Order details

  • Account information (if you register for one)

 

b.

Automatically Collected Information

 

  • IP address

  • Browser type and version

  • Time zone and location data

  • Device type

  • Pages visited and site navigation

  • Cookies and usage data (collected via WordPress and third-party analytics tools)

 


 

3. How We Use Your Information

 

We use your personal information to:

  • Process and fulfil orders placed through WooCommerce

  • Send order confirmations, updates, and related emails

  • Respond to inquiries or customer service requests

  • Improve our website, services, and user experience

  • Send newsletters or promotional emails if you opt in

  • Comply with legal and tax obligations

 


 

4. WooCommerce & Payment Processing

 

Our site uses WooCommerce to power our online shop. During checkout, WooCommerce collects the information necessary to process your order. Payment data is processed securely through third-party payment gateways (e.g., Stripe, PayPal), and we do not store your full credit card information on our servers.


 

5. Cookies and Tracking Technologies

 

We use cookies to:

  • Keep track of cart contents

  • Remember your login status

  • Monitor site usage via analytics tools (such as Google Analytics)

  • Improve functionality and performance

 

You can manage your cookie preferences via your browser settings.


 

6. Data Sharing

 

We only share your data with trusted third parties when necessary, such as:

  • Payment processors (for completing transactions)

  • Shipping providers (to deliver your orders)

  • IT and hosting providers (to operate the website)

  • Email marketing platforms (if you’ve subscribed to our newsletter)

 

All third parties are required to keep your data secure and only use it for the purpose of providing services to us.

We do not sell or rent your personal data.


 

7. Data Retention

 

We retain your data:

  • For as long as your account is active

  • For as long as needed to provide services or comply with legal obligations (e.g., tax records for 6 years)

  • You can request deletion of your data at any time (unless required by law to retain it)

 


 

8. Your Rights

 

You have the right to:

  • Access your personal data

  • Correct or update inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

 

To exercise any of your rights, email us at [email protected].


 

9. Data Security

 

We take appropriate technical and organisational measures to protect your personal data. This includes secure hosting, encryption where appropriate, and access controls.


 

10. Contact Us

 

If you have any questions or concerns about this Privacy Policy or your data, please contact:

The Queer Parenting Partnership CIC

61 Bridge Street, Kington, United Kingdom, HR5 3DJ

📧 Email: [email protected]


 

11. Changes to This Policy

 

We may update this Privacy Policy occasionally. The latest version will always be available on this page, with the effective date clearly stated at the top.

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